Is the website secure for credit card transactions? TCJ no longer has an online shop. Please email any inquiries regarding what is available and for sale firstname.lastname@example.org
Do you charge sales tax? For the moment tax is included in the prices given.
How much is shipping? Shipping is free and sent by USPS. If you'd prefer a different means of delivery, correspond with TCJ at email@example.com to make arrangements.
When will my order ship? Orders go out Monday through Friday and may take one to two days to process. Most orders ship the next day.
Can I return my purchase? Absolutely. Returns are accepted for a full refund or exchange within 14 days of purchase. Item must be in saleable condition and accompanied by a sales receipt. Please package your item carefully and notify us at firstname.lastname@example.org and send the item via insured and tracked mail.
What if my bauble breaks? If within 4 months of purchase your piece is in need of repair please notify us and we will repair it free of charge. After 4 months charges may apply. We will contact you of the fee before beginning the repair. Please package your item carefully and notify us at email@example.com and send the item via insured and tracked mail.
Should I subscribe to your email list? There will be a handful of notifications sent out regarding sales and special events, for the most part you will not be spammed by TCJ and most definitely, if you decide to unsubscribe, the option is available. When you place an order, you are automatically subscribed. Your information will be never be sold or shared with any third parties.